Terms of Service

Last Updated: June 30, 2026

1. Introduction and Acceptance

Welcome to Hospitex Supply. These Terms of Service (“Terms”) govern your access to and use of the website located at https://hospitexsupply.com (the “Site”) and your purchase of products from Hospitex Supply (“Hospitex Supply,” “we,” “us,” or “our”).

By accessing the Site, creating an account, requesting a quote, or placing an order, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Site or purchase our products.

If you are entering into these Terms on behalf of a company, hospital, clinic, hotel, or other organization, you represent that you have the authority to bind that entity to these Terms, and “you” refers to that entity.

2. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Site or place an order. By using the Site, you represent and warrant that you meet these requirements. The Site and our products are intended for customers located in the United States.

3. Accounts

You may be required to create an account to access certain features or place orders. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and current information and to notify us promptly of any unauthorized use of your account. We may suspend or terminate accounts at our discretion.

4. Products, Descriptions, and Pricing

We strive to describe and display our products accurately. However, we do not warrant that product descriptions, images, colors, specifications, pricing, or other content on the Site are accurate, complete, current, or error-free. Product images are for illustration only and may differ from the actual product.

All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include taxes, shipping, or handling unless otherwise stated; these are calculated at checkout. In the event of a pricing or typographical error, we reserve the right to cancel or refuse any order placed for a product listed at an incorrect price, even after the order has been submitted or confirmed.

Products and quantities are subject to availability, and we reserve the right to limit or cancel quantities purchased.

5. Quotes

Quotes we provide for bulk or wholesale orders are estimates based on the information available at the time and are valid for the period stated in the quote or, if none is stated, for [30] days. Quotes are not binding until confirmed by us in a final order acceptance and may be revised due to changes in availability, pricing, quantities, or specifications.

6. Orders and Acceptance

Your submission of an order constitutes an offer to purchase products subject to these Terms. All orders are subject to our acceptance. We may accept or decline any order, in whole or in part, for any reason, including product availability, errors in pricing or product information, or suspected fraud. An order confirmation or acknowledgment does not by itself constitute our acceptance; a binding contract is formed only when we ship the products or otherwise confirm acceptance.

7. Payment

You agree to pay all charges for your order, including applicable taxes and shipping fees. Payment is due at the time of order unless we have agreed to other payment terms in writing. We accept the payment methods identified at checkout. Payments are processed by third-party payment processors, and you agree to their terms in addition to ours. You represent that you are authorized to use any payment method you provide.

8. Shipping and Delivery

We will make reasonable efforts to ship products within the estimated timeframes; however, delivery dates are estimates only and are not guaranteed. We are not liable for delays caused by carriers, suppliers, or events beyond our reasonable control. Unless otherwise agreed in writing, title and risk of loss pass to you upon our delivery of the products to the carrier. You are responsible for inspecting shipments upon receipt and for notifying us of any damage, shortage, or discrepancy within [10] days of delivery.

9. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our return policy, which may be provided at the time of sale or upon request. Unless otherwise stated, certain products — including medical textiles, PPE, and other hygiene-sensitive or custom-made items — may be non-returnable for health and safety reasons. Products approved for return must be unused, in their original packaging, and returned within the period specified in our return policy. We may charge restocking fees where permitted by law.

10. Wholesale and Bulk Orders

Certain products are sold on a wholesale or bulk basis and may be subject to minimum order quantities, separate pricing, and additional terms. Products purchased for resale or commercial use are subject to any applicable terms we specify. You are responsible for complying with all laws applicable to your resale or use of the products.

11. Healthcare and Medical Products; Regulatory Compliance

Certain products offered by Hospitex Supply are intended for professional, institutional, or commercial use in healthcare and hospitality settings. You acknowledge and agree that:

  • Products are provided for their general intended purpose, and it is your responsibility to determine whether a product is suitable and appropriate for your specific use;
  • You are solely responsible for ensuring that your purchase, use, handling, storage, and disposal of the products comply with all applicable laws, regulations, and standards, including those of the U.S. Food and Drug Administration (FDA), the Occupational Safety and Health Administration (OSHA), and applicable state and local health authorities;
  • Unless expressly stated by us in writing, we make no representation that any product meets a particular regulatory classification, protection level, sterilization standard, or certification; and
  • Nothing on the Site constitutes medical, clinical, or professional advice, and our products are not a substitute for professional judgment.

12. Intellectual Property

The Site and its content, including text, graphics, logos, images, and software, are owned by or licensed to Hospitex Supply and are protected by intellectual property laws. The “Hospitex Supply” name and logo are trademarks of Hospitex Supply. You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

13. Acceptable Use

You agree not to use the Site to:

  • Violate any applicable law or regulation;
  • Infringe the intellectual property or other rights of any party;
  • Transmit harmful code, interfere with the operation of the Site, or attempt to gain unauthorized access to any system;
  • Use automated means to scrape, harvest, or collect data from the Site; or
  • Engage in fraudulent, deceptive, or abusive conduct.

14. Third-Party Links and Services

The Site may contain links to third-party websites or services, including payment processors and review platforms. We are not responsible for the content, products, or practices of any third party. Your use of third-party services is at your own risk and is subject to their terms.

15. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. We do not warrant that the Site will be uninterrupted, secure, or error-free. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOSPITEX SUPPLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless Hospitex Supply and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site or products, your violation of these Terms, or your violation of any law or the rights of any third party.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California, and you consent to personal jurisdiction and venue in those courts.

(If you would prefer to require binding arbitration and/or include a class-action waiver, that should be drafted specifically with an attorney, as those provisions have particular legal requirements.)

19. Changes to These Terms

We may modify these Terms at any time. When we do, we will update the “Last Updated” date above. Changes are effective when posted. Your continued use of the Site or placement of orders after changes are posted constitutes your acceptance of the revised Terms.

20. Termination

We may suspend or terminate your access to the Site, or refuse service to you, at any time, with or without notice, for any reason, including violation of these Terms. Provisions that by their nature should survive termination — including those relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.

21. Miscellaneous

These Terms, together with our Privacy Policy and any order-specific terms, constitute the entire agreement between you and Hospitex Supply regarding the Site and your purchases. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign them freely.

22. Contact Us

If you have questions about these Terms, please contact us:

Hospitex Supply
Phone: [Insert a valid business phone number]
Email: info@hospitexsupply.com
Address: 2360 Hood Avenue, San Diego, CA 92123, USA

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