Privacy Policy

Last Updated: June 30, 2026

Hospitex Supply (“Hospitex Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://hospitexsupply.com (the “Site”), place an order, request a quote, or otherwise interact with us.

Hospitex Supply is a wholesale supplier of healthcare and hospitality textiles and related products, including hospital linens, medical textiles, PPE, bedding, bath and towel collections, and other hospitality essentials. We serve hospitals, clinics, hotels, healthcare facilities, and other businesses, as well as individual customers who purchase through our Site.

Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information in the following ways.

Information You Provide to Us

  • Contact and identity information — name, business or organization name, job title, billing and shipping addresses, email address, and phone number.
  • Account information — if you create an account, your login credentials and account preferences.
  • Order and transaction information — products purchased, quantities, order history, quote requests, and related communications.
  • Payment information — payment card or other payment details. Payments are processed by third-party payment processors, and we do not store full payment card numbers on our own servers. (Confirm this matches how your payment provider is configured.)
  • Communications — information you provide when you contact us, request a quote, leave a review, or correspond with our team.

Information We Collect Automatically

When you visit the Site, we and our service providers may automatically collect:

  • Device and technical information — IP address, browser type, operating system, device identifiers, and referring URLs.
  • Usage information — pages viewed, links clicked, items added to cart, time spent on pages, and other interactions with the Site.
  • Cookies and similar technologies — see the “Cookies and Tracking Technologies” section below.

Information From Third Parties

We may receive information about you from third parties, such as payment processors, shipping and logistics partners, analytics providers, and review platforms (for example, Google or Yelp) where you leave a review about our products or services.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders and quote requests;
  • Manage your account and provide customer support;
  • Communicate with you about orders, products, services, and promotional offers (where permitted);
  • Operate, maintain, improve, and personalize the Site;
  • Process payments and detect, prevent, and address fraud or security issues;
  • Understand how visitors use the Site through analytics;
  • Comply with our legal obligations and enforce our terms and policies; and
  • Protect the rights, property, and safety of Hospitex Supply, our customers, and others.

3. How We Share Your Information

We do not sell your personal information for money. We may share your information in the following circumstances:

  • Service providers — with vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, website hosting, email delivery, customer support, and analytics.
  • Business partners — with suppliers or partners as needed to fulfill your orders.
  • Legal and safety reasons — when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Hospitex Supply, our customers, or others.
  • Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our assets, your information may be transferred as part of that transaction.
  • With your consent — for any other purpose disclosed to you at the time we collect the information or at your direction.

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to operate the shopping cart and checkout, remember your preferences, analyze traffic, and improve your experience. Cookies are small data files stored on your device. You can usually adjust your browser settings to refuse cookies or to alert you when cookies are being sent; however, some parts of the Site may not function properly without them.

We may use analytics services (such as Google Analytics) to help us understand how the Site is used. These providers may set their own cookies and collect information governed by their own privacy policies.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our products and services, maintain business and accounting records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights and Choices

Marketing Communications

You may opt out of promotional emails at any time by following the unsubscribe instructions in those emails or by contacting us. You may still receive transactional messages related to your orders or account.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know the categories and specific pieces of personal information we collect, use, disclose, and share;
  • Request deletion of your personal information, subject to certain exceptions;
  • Request correction of inaccurate personal information;
  • Opt out of the “sale” or “sharing” of your personal information; and
  • Not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, contact us using the details in the “Contact Us” section. We will take steps to verify your identity before responding to your request. You may also designate an authorized agent to make a request on your behalf.

8. International Data Transfers

Hospitex Supply is based in the United States. If you access the Site or provide information from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

9. Third-Party Links

The Site may contain links to third-party websites, including review platforms and social media. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

The Site is intended for businesses and adults and is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Hospitex Supply
Phone: [Insert a valid business phone number]
Email: info@hospitexsupply.com
Address: 2360 Hood Avenue, San Diego, CA 92123, USA

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